Privacy Policy
Homenerds Privacy Policy
Your privacy is important to us. It is Homenerds's policy to respect your
privacy and comply with any applicable law and regulation regarding any personal information
we may collect about you, including across our website Nerdportal, and other sites we own and operate.
Personal information is any information about you which can be used to identify you. This
includes information about you as a person (such as name, address, and date of birth), your
devices, payment details, and even information about how you use a website or online service.
In the event our site contains links to third-party sites and services, please be aware that those
sites and services have their own privacy policies. After following a link to any third-party
content, you should read their posted privacy policy information about how they collect and use
personal information. This Privacy Policy does not apply to any of your activities after you leave
our site.
This policy is effective as of 6 December 2023
Last updated: 6 December 2023
Information We Collect
Information we collect falls into one of two categories: “voluntarily provided” information and
“automatically collected” information.
“Voluntarily provided” information refers to any information you knowingly and actively provide
us when using or participating in any of our services and promotions.
“Automatically collected” information refers to any information automatically sent by your
devices in the course of accessing our products and services.
Log Data
When you visit our website, our servers may automatically log the standard data provided by
your web browser. It may include your device’s Internet Protocol (IP) address, your browser
type and version, the pages you visit, the time and date of your visit, the time spent on each
page, and other details about your visit.
Additionally, if you encounter certain errors while using the site, we may automatically collect
data about the error and the circumstances surrounding its occurrence. This data may include
technical details about your device, what you were trying to do when the error happened, and
other technical information relating to the problem. You may or may not receive notice of such
errors, even in the moment they occur, that they have occurred, or what the nature of the error
is.
Please be aware that while this information may not be personally identifying by itself, it may be
possible to combine it with other data to personally identify individual persons.
Device Data
When you visit our website or interact with our services, we may automatically collect data
about your device, such as:
- Device type
- Geo-location data
Data we collect can depend on the individual settings of your device and software. We
recommend checking the policies of your device manufacturer or software provider to learn
what information they make available to us.
Personal Information
We may ask for personal information — for example, when you subscribe to our newsletter or
when you contact us — which may include one or more of the following:
- Name
- Phone/mobile number
- Home/mailing address
Legitimate Reasons for Processing Your Personal Information
We only collect and use your personal information when we have a legitimate reason for doing
so. In which instance, we only collect personal information that is reasonably necessary to
provide our services to you.
Collection and Use of Information
We may collect personal information from you when you do any of the following on our website:
- Sign up to receive updates from us via email or social media channels
- Use a mobile device or web browser to access our content
- Contact us via email, social media, or on any similar technologies
- When you mention us on social media
We may collect, hold, use, and disclose information for the following purposes, and personal
information will not be further processed in a manner that is incompatible with these purposes:
- to provide you with our platform's core features and services
- to contact and communicate with you
- for advertising and marketing, including to send you promotional information about our
products and services and information about third parties that we consider may be of
interest to you
We may combine voluntarily provided and automatically collected personal information with
general information or research data we receive from other trusted sources. For example, Our
marketing and market research activities may uncover data and insights, which we may
combine with information about how visitors use our site to improve our site and your
experience on it.
Security of Your Personal Information
When we collect and process personal information, and while we retain this information, we will
protect it within commercially acceptable means to prevent loss and theft, as well as
unauthorized access, disclosure, copying, use or modification.
Although we will do our best to protect the personal information you provide to us, we advise
that no method of electronic transmission or storage is 100% secure and no one can guarantee
absolute data security.
You are responsible for selecting any password and its overall security strength, ensuring the
security of your own information within the bounds of our services. For example, ensuring you
do not make your personal information publicly available via our platform.
How Long We Keep Your Personal Information
We keep your personal information only for as long as we need to. This time period may depend
on what we are using your information for, in accordance with this privacy policy. For example, if
you have provided us with personal information such as an email address when contacting us
about a specific enquiry, we may retain this information for the duration of your enquiry
remaining open as well as for our own records so we may effectively address similar enquiries
in future. If your personal information is no longer required for this purpose, we will delete it or
make it anonymous by removing all details that identify you.
However, if necessary, we may retain your personal information for our compliance with a legal,
accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or
historical research purposes or statistical purposes.
Children’s Privacy
We do not aim any of our products or services directly at children under the age of 13 and we
do not knowingly collect personal information about children under 13.
Disclosure of Personal Information to Third Parties
We may disclose personal information to:
- a parent, subsidiary or affiliate of our company
- third-party service providers for the purpose of enabling them to provide their services,
including (without limitation) IT service providers, data storage, hosting and server
providers, ad networks, analytics, error loggers, debt collectors, maintenance or
problemsolving providers, marketing providers, professional advisors, and payment
systems operators
- our employees, contractors, and/or related entities
- our existing or potential agents or business partners
- credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you
fail to pay for goods or services we have provided to you
- courts, tribunals, regulatory authorities, and law enforcement officers, as required by law,
in connection with any actual or prospective legal proceedings, or in order to establish,
exercise, or defend our legal rights
- third parties, including agents or sub-contractors who assist us in providing information,
products, services, or direct marketing to you
- third parties to collect and process data
- an entity that buys, or to which we transfer all or substantially all of our assets and
business
Third parties we currently use include:
- Google Analytics
- MailChimp
Your Rights and Controlling Your Personal Information
Your choice: By providing personal information to us, you understand we will collect, hold, use,
and disclose your personal information in accordance with this privacy policy. You do not have
to provide personal information to us, however, if you do not, it may affect your use of our
website or the products and/or services offered on or through it.
Information from third parties: If we receive personal information about you from a third party,
we will protect it as set out in this privacy policy. If you are a third party providing personal
information about somebody else, you represent and warrant that you have such person’s
consent to provide the personal information to us.
Marketing permission: If you have previously agreed to us using your personal information for
direct marketing purposes, you may change your mind at any time by contacting us using the
details below.
Access: You may request details of the personal information that we hold about you.
Correction: If you believe that any information we hold about you is inaccurate, out of date,
incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy
policy. We will take reasonable steps to correct any information found to be inaccurate,
incomplete, misleading, or out of date.
Non-discrimination: We will not discriminate against you for exercising any of your rights over
your personal information. Unless your personal information is required to provide you with a
particular service or offer (for example providing user support), we will not deny you goods or
services and/or charge you different prices or rates for goods or services, including through
granting discounts or other benefits, or imposing penalties, or provide you with a different level
or quality of goods or services.
Notification of data breaches: We will comply with laws applicable to us in respect of any data
breach.
Complaints: If you believe that we have breached a relevant data protection law and wish to
make a complaint, please contact us using the details below and provide us with full details of
the alleged breach. We will promptly investigate your complaint and respond to you, in writing,
setting out the outcome of our investigation and the steps we will take to deal with your
complaint. You also have the right to contact a regulatory body or data protection authority in
relation to your complaint.
Unsubscribe: To unsubscribe from our email database or opt-out of communications (including
marketing communications), please contact us using the details provided in this privacy policy,
or opt-out using the opt-out facilities provided in the communication. We may need to request
specific information from you to help us confirm your identity.
Business Transfers
If we or our assets are acquired, or in the unlikely event that we go out of business or enter
bankruptcy, we would include data, including your personal information, among the assets
transferred to any parties who acquire us. You acknowledge that such transfers may occur, and
that any parties who acquire us may, to the extent permitted by applicable law, continue to use
your personal information according to this policy, which they will be required to assume as it is
the basis for any ownership or use rights we have over such information.
Limits of Our Policy
Our website may link to external sites that are not operated by us. Please be aware that we
have no control over the content and policies of those sites, and cannot accept responsibility or
liability for their respective privacy practices.
Changes to This Policy
At our discretion, we may change our privacy policy to reflect updates to our business
processes, current acceptable practices, or legislative or regulatory changes. If we decide to
change this privacy policy, we will post the changes here at the same link by which you are
accessing this privacy policy.
If required by law, we will get your permission or give you the opportunity to opt in to or opt out
of, as applicable, any new uses of your personal information.
Additional Disclosures for U.S. States Privacy Law Compliance.
The following section includes provisions that comply with the privacy laws of these states
(California, Colorado, Delaware, Florida, Virginia, and Utah) and is applicable only to the
residents of those states. Specific references to a particular state (in a heading or in the text)
are only a reference to that state's law and applies only to that state's residents. Non-state
specific language applies to all of the states listed above.
Do Not Track
Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to
have your online activities tracked. At this time, we do not respond to browser "Do Not Track"
signals. We adhere to the standards outlined in this privacy policy, ensuring we collect and
process personal information lawfully, fairly, transparently, and with legitimate, legal reasons for
doing so.
California Privacy Laws - CPPA
Under California Civil Code Section 1798.83, if you live in California and your business
relationship with us is mainly for personal, family, or household purposes, you may ask us about
the information we release to other organizations for their marketing purposes. In accordance
with your right to non-discrimination, we may offer you certain financial incentives permitted by
the California Consumer Privacy Act, and the California Privacy Rights Act (collectively, CCPA)
that can result in different prices, rates, or quality levels for the goods or services we provide.
Any CCPA-permitted financial incentive we offer will reasonably relate to the value of your
personal information, and we will provide written terms that describe clearly the nature of such
an offer. Participation in a financial incentive program requires your prior opt-in consent, which
you may revoke at any time.
Under California Civil Code Section 1798.83, if you live in California and your business
relationship with us is mainly for personal, family, or household purposes, you may ask us about
the information we release to other organizations for their marketing purposes. To make such a
request, please contact us using the details provided in this privacy policy with “Request for
California privacy information” in the subject line. You may make this type of request once every
calendar year. We will email you a list of categories of personal information we revealed to other
organisations for their marketing purposes in the last calendar year, along with their names and
addresses. Not all personal information shared in this way is covered by Section 1798.83 of the
California Civil Code.
California Notice of Collection
In the past 12 months, we have collected the following categories of personal information
enumerated in the CCPA:
- Identifiers, such as name, email address, phone number, account name, IP address,
and an ID or number assigned to your account.
- Geolocation data.
For more information on information we collect, including the sources we receive information
from, review the “Information We Collect” section. We collect and use these categories of
personal information for the business purposes described in the “Collection and Use of
Information” section, including to provide and manage our Service.
Right to Know and Delete
You have rights to delete your personal information we collected and know certain information
about our data practices in the preceding 12 months. In particular, you have the right to request
the following from us:
- The categories of personal information we have collected about you;
- The categories of sources from which the personal information was collected;
- The categories of personal information about you we disclosed for a business purpose
or sold;
- The categories of third parties to whom the personal information was disclosed for a
business purpose or sold;
- The business or commercial purpose for collecting or selling the personal information;
and
- The specific pieces of personal information we have collected about you.
To exercise any of these rights, please contact us using the details provided in this privacy
policy.
Shine the Light
In addition to the rights discussed above, you have the right to request information from us
regarding the manner in which we share certain personal information as defined by applicable
statute with third parties and affiliates for their own direct marketing purposes.
To receive this information, send us a request using the contact details provided in this privacy
policy. Requests must include “Privacy Rights Request” in the first line of the description and
include your name, street address, city, state, and ZIP code.
Contact Us
For any questions or concerns regarding your privacy, you may contact us using the following
details:
Homenerds, Inc.
support@homenerds.com